Describe how your place of business uses different forms of Essay - 1

Describe how your place of business uses different forms of communication - Essay Example I work for Wal-Mart, a company dealing with processing and sale of grocery products across the country. Communication is crucial in the purchases and sales department as it enables fast procurement of raw materials and capital goods. Additionally, good communication allows management of inventory in all company’s retail outlets and delivery of the processed goods to customers. The most prominent form of communication used in this department is oral communication. It involves calling via the cell phone to make queries and helps in resolving misunderstandings that are frequent in the department (Chaturvedi 47). Also, one can speak directly to the members of staff in charge of any operation in the company. When procuring raw materials, I usually call via the phone to request for certain materials before placing a detailed purchase order in the supplier’s inventory. Written communication is another form of communication that is commonly used in the department. Paper-based communications give a clear message that can be filed in the offices (Chaturvedi 48). With the advanced technology, we usually draft papers in a digital format and send them via e-mail to the intended recipient. In the department, purchases orders are sent to the suppliers via e-mail, as well as, the details of the materials required together with their specifications. In response, the different suppliers send delivery notes to the department in the event of delivering materials. Written messages are sent to customers informing them that their invoices have been received. Face-to-face communication is also applied in the department operations as it enables clear understandings among the parties involved. Speaking directly to someone saves time and reduces subsequent communications especially when there are organizational conflicts. When customers complain of delivery of broken or substandard goods they are advised to visit the premises for a talk with the manager. Meeting